Refund & Cancellation Policy
Last updated November 7, 2026
Try Essential or Pro free first; turn auto-renew off or cancel any time; you keep what you paid for until the end of the period. Payments are not refunded.
Free trial
- Essential and Pro start with a free trial (currently 30 days), with no card needed. Studio has no free trial.
- Choosing a plan during the trial does not shorten it: billing starts when the trial ends.
- If the trial ends without a plan, your account moves to the Free plan.
Cancelling
- Turn auto-renew off in Settings → Account, or cancel in Plans → Manage billing, any time — no need to contact us.
- Your plan stays active until the end of the month or year you have paid for, then it does not renew.
- Your content is kept after that, so you can return by choosing a plan (see our Terms for how long).
Refunds
- Payments are not refunded, including for unused time on monthly or yearly plans, because you keep full access until the end of the period.
- Changing plans in Manage billing is adjusted automatically by Stripe for the time remaining.
- Where the law where you live gives you a right to a refund, that right applies.
- If you were charged in error (for example twice), write to sales@iwopo.com and we will put it right.